Right of cancellation
You have the right to cancel your order within fourteen days without having to specify any reasons. The cancellation period is fourteen days from the day on which you or a third party indicated by you, who is not the carrier, take possession of the item(s). To exercise your Right of cancellation, please contact us at
Bruno Interior GmbH, Kastanienallee 98a, 10435 Berlin, DE Germany Tel.: 0203 / 608 6500 , Email: [email protected]
This can be done by means of a clear declaration (e.g., a letter sent by post, fax or email) of your decision to cancel your order. You can use the attached sample cancellation form for this purpose, although it is not mandatory. In order to meet the cancellation deadline, it is only necessary for you to send your cancellation notice before the end of the cancellation period.
Following cancellation of your order
If you choose to cancel your order, we will reimburse all payments we have received from you, including delivery costs (with the exception of any additional costs incurred as a result of choosing a different delivery method than the cheapest standard delivery offered by us), as soon as possible and no later than within fourteen days from the day we receive your cancellation notice of this order. The same means of payment that you used for the original transaction will be used for this repayment, unless expressly arranged otherwise – you will not be charged any fees for this repayment under any circumstances. We may withhold repayment until such time as the goods have been returned to us or until you have provided evidence that you have returned the item(s), whichever is sooner. The goods must be returned to us immediately and by no later than fourteen days from the day on which you notify us of the cancellation of your order. If you return the goods before the end of the fourteen-day period, you will have complied with the agreed time limit. We will collect and cover the costs of returning the item(s). You will only be liable to pay for any loss in value of the goods when this loss in value is a result of the use and handling of the goods which was not necessary for the inspection of the quality, characteristics and functioning of the goods.
|The year of use*||1||2||3||4||5||6||7||8||9||10|
|Proportional reimbursement in %||100%||100%||80%||60%||40%||30%||20%||15%||10%||5%|
|Entire Ottoman bed||100%|
|Mattress||30% (mattress core 25% and cover 5%)|
|Feet & Accessories||10%|
|Entire sofa bed||100%|
|Arm rest||20% (per armrest 10%)|
|Pillow||10% (per pillow 5%)|
The goods offered at www.brunointerior.co.uk are shown on the website in the form of computer graphics and digital photographs of the actual goods. Slight deviations between the representation and reality do not constitute a defect in the ordered goods.
Please direct any inquiries regarding your order or any complaints to:
Bruno Interior GmbH
Once you have selected the product you wish to purchase, you can place it in the shopping basket without obligation to complete the purchase by clicking on the button [Add to Cart]. You can view the contents of the shopping cart without obligation to purchase at any time by clicking on the shopping cart button in the top navigation bar. You can remove the products from the shopping cart at any time by clicking on a button in the shape of a bin. If you want to buy the products in the shopping cart, click the [Continue] button. Next, you will be asked to enter your personal details. The mandatory fields are marked with an *. After entering your personal details and selecting your preferred method of payment, you will be taken to the order confirmation page, where you can check your details one more time. When selecting to pay by invoice and direct debit, you agree to an assessment of your creditworthiness (usually via Schufa). This is shown on the order page. It is not Bruno's responsibility to offer all payment options to all customers. By clicking the button [Buy Now] you complete the ordering process. The process can be cancelled at any time by closing the browser window. Additional information, e.g., the option to correct your details, is provided for you on each page.
The contract text is stored on our internal systems. You can access the general terms and conditions at any time at www.brunointerior.co.uk via the link T&Cs .
Last Updated: 08/2021