Conditions & Payment

Conditions & payment


In addition to the legal warranty, we offer a 10-year pro rata guarantee for the Bruno mattress, Bruno Ottoman bed , sofa bed and "Berlin" metal bed. You can find out which defects are covered by this in our General terms and conditions .

30-day sleep trial

You can test out the Bruno products for 30 days in the comfort of your own home. If you are not satisfied with it, we will arrange for it to be collected free of charge, and you will receive your money back within 14 days of returning it.

Conditions for return

If you wish to return your product, please contact us within 30 days of receiving the goods. It is not necessary for the product to be collected within this period in order to receive a refund, only that your request to return the product is received within this period.

Carrying out returns

So that you can test your item in the best way, you can of course remove all protective film and the original packaging. If you are not satisfied, our shipping partner will collect the opened product from the delivery location.

If you are not satisfied with the bedding, you can return it within 30 days via DHL. We will send you the link for your return label after you have registered the return with us.

Mattress Topper
Mattress toppers can also be returned after 30 days via DHL. We will send you the link for your return label after you have registered the return with us. We also offer home collection, which can also be arranged via the DHL link.


We offer the following payment options:

If you choose prepayment, you will receive our bank details by email with the order confirmation. As soon as we have received your payment, we will dispatch the goods.

Instant Bank Transfer
With instant bank transfer you pay the total amount to our account. You will be redirected to Sofortü Your shipment will be sent as soon as your transfer has been credited to our account.

After you have placed your order, you will be redirected to PayPal's website. There you can log in as usual with your PayPal login details or set up a new account. PayPal is fast and secure.

Credit Card
Credit card payments on are processed in encrypted form by Braintree. No credit card data is stored by us.